Property was great and staff was awesome. Its as advertised. Love the environmental friendly practices this hotel uses! (Solar energy, rain water, etc.) Staff were always smiling and goes above and beyond. We stayed for several nights and the room were always cleaned and new towels provided each day.
Heated Pool at the rooftop would be awesome 🙂 Also location is not great if you want to be with the Playa Del Carmen nightlife as its a decent walk but that is advertised correctly so its not their fault. Perfect if you want a quiet alone time with your partner though!